Additional services and price list

Customer support, IT services, consulting, training

Receive a free consultation as a user of Merit Aktiva or Merit Palk.

Call us on business days from 9:00 to 16:30 on +372 776 9333, or send an e-mail to: or contact via chat

If you wish, you can book an individual training or consultation with our consultants, call 617 7111 or write to

Accounting services

You are great, and we want it to stay that way. We mean it – instead of wasting all your time and energy on fruitless multi-tasking, just sit back and trust your accounting responsibilities to us. Our specialists will take the maximum care in performing all the necessary technicalities and reporting, leaving you free to realise the potential your business has to offer.

Modern convenient and cost-effective cloud solution

Gone are the days when accounting work was all about delivering stacks of papers to the accountant’s office and waiting helplessly for weeks to receive any information about your financial situation. Nowadays, businesses need to process data fast and receive insights at a glance, all of which is possible thanks to our robust cloud technology.

With all of your data in the cloud, you will have full access to it from anywhere and on any device. Therefore, you can still stay up-to-date and perform simple things yourself, while our accountants manage the more complex tasks.

You are always in control

You decide what happens to your accounts. You can easily start managing many processes on your own thanks to a simple and automated interface, and you can restrict access to your data in the way that you wish.

It takes just a few clicks to revoke all the rights granted to third-party accountants or to choose another service provider.

What will you receive?

  • Confidence that your accounting system is always in perfect order.
  • Freedom to concentrate on your business instead of on accounting matters.
  • Consultations and assistance from professional accountants.

Call us +372 617 7111 or send an email to and ask for an offer!

IT services and support contracts

Do your systems need developing? Or have you run into a technical issue? Our IT specialists are here to help you on-site or remotely, to ensure the best price and the fastest reaction times. Support services are provided either through a support contract or as standalone services.

A standard support contract includes the following:

  • Periodic inspections of the computer system once a month or once a quarter.
  • Computer and file system checks and optimisation.
  • Virus and spyware scanning, as well as antivirus software updates.
  • Inspections, updating and troubleshooting of your system software.
  • Computer consultations.
  • Installation of new devices and software.
  • System failure recoveries.
  • Computer network maintenance and setups.
  • Remote administration.
  • Service maintenance.
  • Recommendations for the purchasing of new devices.

All of the above services can also be ordered separately.

Service prices

ServicesPrice excl. VAT
Software consultation and training online or at the Merit Tarkvara office60 €/h
Accountant's help for users of Merit Aktiva and Merit Palga we will help you with remote access over the internet, we will check the entered data and we help with reports60 €/h
Merit Aktiva or Merit Palk license opening fee shall be added to the first monthly license invoice if less than 10 months have elapsed since the expiry of the last monthly license.50 €
Changing the main user through Merit's sales department to the owner of the legitimate data, who is a contractual customer of Merit50 €
Analysis of the backup copy sent by the client with consultation by phone60 €/h
Restoring the backup copy of Merit Aktiva and Merit Palk from the Amazon server and restoring deleted companies in the cloud versions.50 €
Completing the security requirements questionary minimum billable time 3 hours. 200 €/h
  • The listed prices are valid on business days from 8:00 to 17:00.
  • On business days from 6:00 to 8:00 and from 17:00 to 22:00, the rates are multiplied by 1.5.
  • At night from 22:00 to 6:00, the rates are multiplied by 3.
  • The minimum time for time-based jobs is half an hour, except completing security requirements questionary, where the minimum billable time is 3 hours.

To order services, contact Merit sales support
Phone: 617 7111, Email

Try for free

The trial package is a completely free version of Merit Aktiva And Merit Palk offering all features of the extended Premium package.

You can use Merit Aktiva for free up to 6 months. You can enter up to 100 sales invoices, 100 purchase invoices and 100 ledger entries. If the volume of documents will be used sooner, you need to upgrade before 6 months. No data loss, no reduced functionality!

You can use Merit Palk for free in case there’s up to two employees. There are no other restrictions in the free package.